Warranty
Batteries are a blessing for individuals residing in areas plagued by frequent electricity disruptions. These power outages not only disrupt numerous tasks but also dampen our spirits.
Picture yourself diligently working on your computer when suddenly, a power outage strikes. In such instances, having a backup becomes imperative to continue our tasks uninterrupted. The dilemma arises when choosing a reliable battery or inverter that can effectively address our power concerns.
SV Battery Bazaar boasts an extensive collection of batteries from reputable brands, ensuring 100% authenticity and backed by manufacturer warranties. Warranty is a crucial benefit extended to every customer purchasing a specific device. For a predetermined period, determined by the brand, if any issues arise with the device during usage, the manufacturer undertakes to either replace or repair it without additional charges.
Our batteries at SV Battery Bazaar come with varying warranty durations as stipulated by their respective manufacturers.
Brands such as Exide, Amaron, Luminous, and Su-Kam are available on our platform, and decisions regarding warranty policies are ultimately made by the manufacturers.
When to Avail Warranty?
Although the likelihood of encountering issues with our devices is minimal, should you encounter any problems, we are here to assist you. We provide support for: Installation issues or difficulties understanding device functionality. Technical malfunctions with the batteries. Improper charging or insufficient operational hours. For any issues, customers can reach out to the customer care service of the respective battery brands. Free servicing is provided within the warranty period.
How to Claim Warranty?
A specific procedure is followed to claim warranty services for products within the warranty period. Certain original documents are required to initiate the repair or replacement process. The steps to claim warranty for your product are as follows:
Present Original Documents:
Customers are provided with bills and warranty cards during their product purchase. It is essential to possess the original copies of these documents to facilitate warranty claims.
Contact Customer Care:
Each brand has dedicated service centers to address customer issues. Customers are provided with specific customer care numbers. In case of any problems, promptly contact the customer care service of the respective manufacturer, providing product details and explaining the encountered issues.
Schedule Inspection:
The customer care professionals of various manufacturers investigate the problem, and if necessary, arrange for an inspection. Choose a suitable day to explain the issues faced. They will diagnose and resolve the problem accordingly.
Ensure that you present the original documents, including the bill and warranty card, and provide copies to the attending service personnel.
For technical, installation, or related issues, contact the customer care service of the respective manufacturers. Some devices may have warranty details embedded within the device itself.
Note: Warranty claims will only be entertained with the original warranty card and invoice copy. In cases where manufacturers do not provide a warranty card, preserving the invoice copy is essential for warranty purposes.
Manufacturers are responsible solely for the warranties offered during the sale of the products. They are liable for issues arising from technical faults. Damage caused by mishandling, such as dropping the battery or water damage, will not be covered under warranty.
At SV Battery Bazaar, we offer genuine products, ensuring warranty services for every purchase.
