Return & Exchange
SV Battery Bazaar is India's leading online destination for quality batteries from multiple brands. Based in India's capital, we offer 100% original products from renowned brands such as Amaron, Exide, Luminous, Microtek, Okaya, Su-Kam, and more. With over 20 years of experience, we operate our own stores, providing efficient service with free home delivery & installation within 2-4 hours of product delivery. Shop with confidence at SV Battery Bazaar.
Cancellation Policy
We strive to make the cancellation process hassle-free for our customers with simple policies.
Cancellation requests are honored within 1 hour of placing an order. If the order has been processed for shipping, a cancellation fee of Rs.200 applies. Orders canceled by SV Battery Bazaar incur no cancellation fee, except for non-availability or other valid reasons.
If the received product is damaged or defective, report it to our customer care team immediately for a hassle-free replacement at no extra cost.
If you suspect an exchange error or receive a product different from your order, notify our customer care team upon delivery for prompt resolution.
For any warranty, assurance, or manufacturing issues, reach out to us for assistance.
How to Cancel Orders Before Receipt
In the event of needing to cancel an order before receipt, contact our Customer Care number, or email/WhatsApp us with relevant order details.
Cancellation of Dispatched Orders
Customers Ineligible for Returns or Replacements
Certain conditions render customers ineligible for returns or replacements:
Products returned without original packaging.
Damage not covered under the manufacturer's warranty.
Products with tampered conditions or missing serial/UPC numbers.
Damage due to misuse or malfunctioning.
Refund Policy
Our refund policy applies to orders canceled by the buyer:
Cancellation before 24 hours without shipping: Full refund.
Cancellation within 24 hours with shipping: Cancellation fee applies.
Online payers canceling after 24 hours without shipping: 2% product value charge.
Online payers canceling after 24 hours with shipping: Cancellation fee + 2% product value charge.
Refunds are processed within 7-10 business days via bank account/credit card/debit card/net banking.
Maintain faith in our service; SV Battery Bazaar is committed to customer satisfaction. Contact us for any assistance.
7 Days Money Back Guarantee
SV Battery Bazaar offers a 7-day money-back guarantee on all batteries and inverters. Conditions for a refund claim within seven days of delivery include:
Delivery of a defective or non-functional product.
Delivery of the wrong product.
Delivery of a dead battery.
Damaged or tampered original packing.
Notify us immediately of any defects or issues for prompt resolution. We'll arrange for collection and process your refund, replacement, or money-back claim swiftly.
To facilitate the refund process, ensure you provide the product with complete packaging, manuals, warranty cards, and accessories. Fill and keep safe the acknowledgment form provided during product pickup for further communication.
For defects post-delivery, installation, and demo, refer to the respective company's warranty terms for support. SV Battery Bazaar ensures customer satisfaction with every purchase.
